Simple, but not easy!

October 18, 2022

I was talking with a client who is going through the LMI Effective Personal Productivity programme and expressed embarrassment at the fact they are still hindered by what are, in essence, very simple challenges. The reality is that these ‘simple’ challenges are not easy to deal with and it takes time, practice and grace towards ourselves and others.

Here’s a short video on the matter:

Video link: https://www.youtube.com/watch?v=ofl56J2TF_8

What we know from experience is that knowing what to do and doing it are two very different things, which is why it takes a process, over time, with practice, feedback and accountability, to make lasting, long-term changes.


Should I stay or should I go?

June 28, 2021

This seems to be the big question for many right now and the impact of how we answer it will be huge in the coming months.

I had two appointments postponed last week, both because the other party had a one-hour meeting slot booked and then discovered they should attend in person, thus doubling (or more) the amount of time that meeting would consume. Cue the reorg of everything else that day to accommodate.

It seems so clumsy and inefficient.

Ah, but in the previous few weeks I’ve had my first in-person meetings in what feels like years, and loved them! I enjoyed the journey, the traffic, the parking, even the signing in at reception. It may have taken nearly half a day instead of 60 minutes but I returned refreshed and energised. So much so, I booked some more, including the first LMI UK team non-Zoom get-together since 2019!

I could make this a long post but it really doesn’t need to be. There is one simple message: THINK!

It would be easy to say yes to everything and go back to how things were. Equally, we could decide to keep everything virtual and miss out on the magic that happens when people are together in the same room. That ‘magic’ that is so much more than just ‘achieving the meeting objective’. Think relationship-building, fun, connection, wellbeing, ideas, inspiration and more.

My plan is to still do an awful lot of meetings remotely, feeling delighted about the efficiency and simplicity of it all. I’m going to choose which appointments to attend in person, treating them as special occasions and valuing every minute in the real-live company of other human beings.

We have a unique opportunity to shape the future in really positive, productive ways if we’re mindful of the decisions we make.

Oh, and whatever you decide each time, best make sure everyone else knows too!


One very important word

April 24, 2020

One word more than any other seems to sum up what’s really important in the leadership coversations I’m having just now.

Empathy.

Not, ‘Here’s what I would do if I was you’

or

‘Based on my current experience of the world, I’m going to assume yours is the same, or at least similar, and treat you accordingly.’

Empathy.

Tell me about how things are for you at the moment. How can I help? Let’s agree together on the best way to organise / manage / communicate / deliver.

 


Get out of the way, Nick!

October 16, 2019

A short but important learning…

Yesterday I was leading a meeting with two members of our team via Zoom and I was having some connection issues as I was out at a client site. After a while trying to make it work I decided to bail out and leave the two others to continue the conversations themselves.

Guess what? I had messages later in the day from both about how great their conversation had been, how inspired they both were and how some great ideas had been hatched as they spoke. It was clear they had connected and opened up to each other in ways that wouldn’t have happened if I’d been leading that call.

It’s great to play a role and contribute where required…but sometimes the best thing you can do as a leader is get out of the way and let people get on with it!

I’m challenged by this. How many occasions are they where my involvement may hinder or stifle others? I’ll definitely be thinking lots about this. When is it best for me to get out of the way, trust others more, empower them fully…and be there to hear about the great results that ensue?

I think the answer might be ‘often’. How about you?


Reflective Practice

July 4, 2018

A large part of my current work is with people currently on management apprenticeships. These are not the classically perceived ‘just out of school’ apprenticeship, rather people who have been with their current employer for some years, hold a management position and are undergoing some very practical management/leadership development via one of the new apprenticeship standards.

As part of this, managers have to produce a portfolio of their best work evidencing learning and application across broad areas of management – finance, operations, leading people etc. One of the best ways to evidence this learning is through reflective log. Essentially, this is a journal of experiences as they go about their work reflecting on what happened, what they’ve learned from it and perhaps what they would do differently next time. As many of us are too busy to always have time to stop and write these reflections down, a great way to record this journal is using your phone to make a quick video.

I definitely buy into the ‘lead by example’ and ‘don’t ask others to do something you’re not doing yourself’ (* perhaps with a few exceptions!) school of leadership. so thought it may be a good idea to use my blog to record my own reflective log!


End in sight

February 21, 2018

On the radio this morning we heard the news that another cold snap is incoming for next week and we let out a collective weary groan.

pexels-photo-309384.jpegMy daughter especially is really looking forward to warmer weather and the thought of yet more freezing temperatures after the months of Winter we’ve already had, lowered her mood.

The thing that struck me though as we talked over our bowls of Cornflakes, own-brand Rice Crispies and Gluten-Free Granola was that this was likely to be the last dip before things are well and truly on the up weather-wise.

The mornings are getting lighter, so are the evenings, and we’ve had some warmer days already giving a glimpse of what’s to come. In this context, it was much easier to raise the spirits of the family because they had tangible evidence of things going the way they wanted.

The long, warm days spent in shorts and t-shirts, eating ice-cream after school and water-fights with friends in the street may be some way off yet, but it feels like we’re getting there and that makes enduring the present reality much easier.

The same is true in our work, in our DIY projects, anything really. We function better when we have some tangible indications of progress towards our goals. To do this, we need clear goals of course AND we need to have established definite ways to measure progress towards them. We need regular ‘small victories’ and to get our heads up long enough to notice that the nights are getting lighter and it wasn’t quite so bitter on the platform this morning!

How about taking some time today to pause and notice what tangible progress you’ve made already this year? Share that with your team if you can. Emit a collective sigh of satisfaction….and get back to it… hopefully with a renewed sense of resolve because the end is a little more in sight that you realised.

P.S. I’ve just realised this is one reason I often have the SatNav on even when I know where I’m going – I like to see the progress as the miles are covered and the destination draws closer. Counting down the miles is strangely satisfying!

 


A sudden jolt of empathy

February 12, 2018

It’s half term so there was no major rush getting everyone out the house this morning.

As I thought about the wonderful opportunity this presented for me to get my kids to do loads of useful stuff whilst they have all this time on their hands, that’s when the jolt of empathy hit! Don’t put adult expectations on 14, 12 and 10 year old children.

I used to love school holidays, especially the first morning. Lazing around…reading a bit…playing on the computer….all with no stress at all. Nothing to do and nowhere to be.

Yet here I was loading them up with my agenda of things to do! Don’t worry, I’ll still get them helping out with stuff…just with a bit more give first! I know that if I’m not so self-absorbed and enter into the joy of their world first, both they and I will get a much better result – more help, more willingness, less resistance, less conflict, more fun etc – than if I just launch ahead with what I want them to do.

I hope the jolt I was hit with might help you avoid making the same mistake I was rushing headlong into.

 

 


Catch both rabbits!

February 5, 2018

If you chase two rabbits, both will escape.

So says the ancient proverb… and there’s lot of wisdom in this. If you try to go in two directions at the same time, you’ll end up reaching neither.

Wouldn’t it be lovely then to only chase one rabbit? It would be heavenly to focus on just one thing but for most of us that seems like an unrealistic dream because we have so many different things running concurrently and we mustn’t drop the ball on any of them.

So what practical wisdom can we take from the age-old ‘Two Rabbits’ conundrum? Here’s just one thing that you may find helpful.

Manage transition between projects.

Think back to school. Maths lessons followed English followed History. Each lesson (at least the good ones) had a well-structured start and finish so you left in good shape to do whatever homework may be required and arrive back for the next lesson ready to continue. You were (again, in the good lessons!) able to give full focus to that one lesson for that one hour before moving on to the next.

Many challenges arise as we hop between projects and tasks holding many different things in our minds, not able to fully focus on any of them. Let’s take meetings as an example. People arrive at the meeting unprepared because they were doing something else, often unrelated, right up to the last moment they left to join the meeting, Then they leave the meeting and go straight to the next thing without processing what just happened. Instead they should be reviewing what just took place, scheduling any actions required on their part and swiftly following up with any further communication needed. When this doesn’t happen, next meeting we find agreed actions haven’t been done, or are part-done, little thought has been given to the implications of what was discussed last time and much inefficiency ensues!

Whether it’s a meeting with others or simply your own management of the various rabbits / balls / plates (pick your favourite metaphor!), it can really help to work on slowing down and focusing on good transitions. Doing this well can seriously boost your productivity and also reduce stress as things feel less hectic and out-of-control.

Give it a try and have a great week!


Is it possible to over-encourage?

September 5, 2017

A very brief article today based on this question: “Is it possible to over-encourage people?”

Yes, you need to have the confidence to confront poor behaviour and manager under-performance through clear communication and constructive conversations. Let’s take that as ‘sorted’.

Without that accountability it’s certainly possible to create a culture that is falsely positive, where poor attitudes and slack work habits go unchallenged.

But, assuming that’s in place because you have well-trained managers (if you don’t, give me a call and let’s get them well-trained!), is it possible to over-encourage or is it the case that the more praise, encouragement and generally positive inputs to the work environment, the better?

What do you reckon?  And what will you stop doing, start doing and continue doing as a result?

I’m genuinely really interested to hear your thoughts.


DIY Deadline Day

August 31, 2017

It’s Transfer Deadline Day in the football world, with the transfer window bolted shut at 11pm tonight. Any business that clubs don’t get done by that cast-iron cut-off point doesn’t happen….at least until the window opens again on 1st January.

Many I know, and I humbly confess to being one of them, will be refreshing the deadline day news apps on phones quite a few times between now and 11pm.

Watch

Whether you’re a fellow ‘refresher’ or have no interest at all, you can’t escape the fact that the deadline creates activity and lots gets done. The transfer window has been open all summer but it’s today that many of the deals get completed. It’s do or die, now or never, time to go and make it happen!

There’s something incredible about the deadline that generates action. We humans can’t seem to resist it’s power. Whether it’s ‘last day of early bird booking rate’, tax return submission day, job application cut-off, the big tender due date or the last day at work before holidays, the time when time is running out is so often when we are at our most productive.

Somehow our lack of self-discipline, poor self-motivation and well-honed procrastination skills all get put aside as the shadow of the pending deadline looms large!

My aim here is not to look at why this is, but rather to think about how we can use this naturally occurring phenomenon to our huge advantage.

What happens when we don’t have a big, externally-dictated deadline looming?

Here are three ways to harness some of the power of the deadline every single day:

1) Set a deadline for when you are going to finish working today

Make your plans, write your lists, set about your daily work but with a definite end-time which is 100% inflexible. I guarantee you’ll work more efficiently knowing that you can’t just keep going ‘for as long as it takes’.

2) Set the clock on a piece of work

When you have a large project or specific task that needs your focussed attention and you don’t know how long it will take, it can be really hard to get going with any sense of urgency. This is especially true if it’s one of those long-term projects that will generally improve the world but lacks any definite ‘we need it by then’ dates. Here’s where it can be really helpful to set yourself set blocks of time to make as much progress as possible. Choose a realistic period, an hour often works, to get your head down and concentrate only on that task. Set a timer and keep it visible in front of you and keep going until it beeps. Then schedule your next block of time to pick it up again.

3) Create an arbitrary deadline and make it public

Sometimes we will be more motivated by the potential for public shame than just the satisfaction of our own achievement! Where this is the case, set a date for a project, a launch, an event…anything really…and tell people. ‘Going public’ might be telling your family, your team, the whole office, your clients, all your social media followers or even the Stock Exchange. But do it and see the difference it makes!

The unavoidable truth is that deadlines work like a dream and, as is the case for many ‘refreshers’ today, can even make things a little bit more exciting!