Learning from victories

November 11, 2022

If you do an LMI programme, you’ll see every single one has a tab (or a file if you have a digital version) labelled ‘Accomplishments’. Over the 13 years that I’ve been working with these programmes, this has consistently been the least-used part of the whole system.

Setting goals, planning days weeks and months, using communication tools, identifying areas for improvement and practicing coaching conversations have all been routinely embraced, but not this little section at the back of the manual.

It seems that reflecting on our successes doesn’t come naturally to most of us. Like anything that’s good for you, it’s something to be practiced. And doing this is certainly good for you, I think for two major reasons:

  • It’s great to enjoy, gain satisfaction and be motivated for the future by what we have achieved
  • Those accomplishments are great for informing us about what we should be doing more of.

A little more on that second reason.

When we routinely and systematically keep an accomplishments log, whether individually or as part of a team, it provides loads of great information that can help us plan for the future if we take the time to reflect.

What did I/we do (if anything) in order for that to come about? How can we do more of that? What similar actions might lead to similar positive results? The end result points us back to the origins of those outcomes.

We are taught from childhood, and rightly so, to learn from our mistakes. Maybe it’s just as important to learn from our victories as well.


How’s your week been?

October 28, 2022

It’s Friday, 4pm and my working week is almost over. One quick meeting at 4.30pm with some LMI colleagues from India, Lebanon and South Africa about a leadership development webinar we’re all speaking at in a couple of weeks, then we’re done.

Dinner will be early as my son is working from 6, and I’m working at home today so there isn’t any travel time after work finishes to enable that transition from work to family time, and on into the evening.

What strikes me is how easy it is to move from one thing to the next, from work to not-work, from one meeting to the next, from one day to the next, without pausing to think. In so doing, I wonder if we are massively missing out.

If something’s been fantastic, we can miss out on enjoying it, celebrating it and recognising why so perhaps we can repeat it.

If something’s been terrible, we miss out on reflection, processing, learning, and practicing a bit of emotional intelligence to think about what’s taken place, process our feelings, have some empathy for others, and decide what, if anything, we need to do next.

My week’s been pretty good, with a work highlight being a reconnection with a past client. I received a call out of the blue having not had contact since 2016 and we’ve now booked in some new work for December. I also recognise that my head’s been pretty full of all the news around the policitcal comings-and-goings at home, the protests in Iran, the war in Ukraine, the climate and how it’s far too warm for the end of October! Way too much time on Twitter has taken it’s toll and I need to step away from all that this weekend.

So how’s this week been for you? What’s been great? What’s been hard? Who have you met? What new opportunities have opened up? What were your progress and victories? Is there anything you need to plan to do different next week? And how are you going to make the most of the weekend?


The day-to-day disciplines of leadership

June 22, 2020

In this latest episode of So What About Leadership? Roisin and I discuss the less exciting but incredibly important aspects of leadership like discipline, process and systemisation. Hope you enjoy!

LMI UK & Ireland · So What About Leadership 18.6.20

 


End in sight

February 21, 2018

On the radio this morning we heard the news that another cold snap is incoming for next week and we let out a collective weary groan.

pexels-photo-309384.jpegMy daughter especially is really looking forward to warmer weather and the thought of yet more freezing temperatures after the months of Winter we’ve already had, lowered her mood.

The thing that struck me though as we talked over our bowls of Cornflakes, own-brand Rice Crispies and Gluten-Free Granola was that this was likely to be the last dip before things are well and truly on the up weather-wise.

The mornings are getting lighter, so are the evenings, and we’ve had some warmer days already giving a glimpse of what’s to come. In this context, it was much easier to raise the spirits of the family because they had tangible evidence of things going the way they wanted.

The long, warm days spent in shorts and t-shirts, eating ice-cream after school and water-fights with friends in the street may be some way off yet, but it feels like we’re getting there and that makes enduring the present reality much easier.

The same is true in our work, in our DIY projects, anything really. We function better when we have some tangible indications of progress towards our goals. To do this, we need clear goals of course AND we need to have established definite ways to measure progress towards them. We need regular ‘small victories’ and to get our heads up long enough to notice that the nights are getting lighter and it wasn’t quite so bitter on the platform this morning!

How about taking some time today to pause and notice what tangible progress you’ve made already this year? Share that with your team if you can. Emit a collective sigh of satisfaction….and get back to it… hopefully with a renewed sense of resolve because the end is a little more in sight that you realised.

P.S. I’ve just realised this is one reason I often have the SatNav on even when I know where I’m going – I like to see the progress as the miles are covered and the destination draws closer. Counting down the miles is strangely satisfying!

 


DIY Deadline Day

August 31, 2017

It’s Transfer Deadline Day in the football world, with the transfer window bolted shut at 11pm tonight. Any business that clubs don’t get done by that cast-iron cut-off point doesn’t happen….at least until the window opens again on 1st January.

Many I know, and I humbly confess to being one of them, will be refreshing the deadline day news apps on phones quite a few times between now and 11pm.

Watch

Whether you’re a fellow ‘refresher’ or have no interest at all, you can’t escape the fact that the deadline creates activity and lots gets done. The transfer window has been open all summer but it’s today that many of the deals get completed. It’s do or die, now or never, time to go and make it happen!

There’s something incredible about the deadline that generates action. We humans can’t seem to resist it’s power. Whether it’s ‘last day of early bird booking rate’, tax return submission day, job application cut-off, the big tender due date or the last day at work before holidays, the time when time is running out is so often when we are at our most productive.

Somehow our lack of self-discipline, poor self-motivation and well-honed procrastination skills all get put aside as the shadow of the pending deadline looms large!

My aim here is not to look at why this is, but rather to think about how we can use this naturally occurring phenomenon to our huge advantage.

What happens when we don’t have a big, externally-dictated deadline looming?

Here are three ways to harness some of the power of the deadline every single day:

1) Set a deadline for when you are going to finish working today

Make your plans, write your lists, set about your daily work but with a definite end-time which is 100% inflexible. I guarantee you’ll work more efficiently knowing that you can’t just keep going ‘for as long as it takes’.

2) Set the clock on a piece of work

When you have a large project or specific task that needs your focussed attention and you don’t know how long it will take, it can be really hard to get going with any sense of urgency. This is especially true if it’s one of those long-term projects that will generally improve the world but lacks any definite ‘we need it by then’ dates. Here’s where it can be really helpful to set yourself set blocks of time to make as much progress as possible. Choose a realistic period, an hour often works, to get your head down and concentrate only on that task. Set a timer and keep it visible in front of you and keep going until it beeps. Then schedule your next block of time to pick it up again.

3) Create an arbitrary deadline and make it public

Sometimes we will be more motivated by the potential for public shame than just the satisfaction of our own achievement! Where this is the case, set a date for a project, a launch, an event…anything really…and tell people. ‘Going public’ might be telling your family, your team, the whole office, your clients, all your social media followers or even the Stock Exchange. But do it and see the difference it makes!

The unavoidable truth is that deadlines work like a dream and, as is the case for many ‘refreshers’ today, can even make things a little bit more exciting!

 


Step back. It’s wonky!

May 4, 2017

Two weeks ago I had the privilege of spending a few days with many of my LMI colleagues from around the world at our annual convention in Florence. Our flight from London went into Pisa so, having never set foot in Italy before, it would have been rude not to stop and have a look around. As every good tourist does in that small-ish Italian town, we headed in what seemed like the direction of that world-famous wonky tower.

pisa

It’s more wonky that I thought!

You can’t see the tower from miles away so it came as quite a shock when we rounded a corner and there it was, leaning away, just like in the pictures. Having seen it’s picture dozens of times, I was still amazed, when confronted with it in real life, at just how much it leans. It’s impressive!
Something I then found very interesting. The closer I got to it, the less obvious it’s lean became. It’s basic physics I know, but these things make an impact when you experience them first hand. Close up, it could almost be straight. Start walking away and look back, it’s lean becomes stark once again.

Lots in our lives and our businesses can be like this. We get so involved, so consumed by the the day-to-day demands, so ‘close’ to all that’s going on, we don’t notice how wonky it is.

When I look at the pictures I’m reminded to step back and notice where things may have become a little wonky.

Am I working too many hours & have lost balance?

Have I stopped being so careful about prioritising my work?

Are my goals a little out of focus?

Has our passion for great customer service dropped off a little?

Whatever ‘stepping back’ means for you at the moment, it’s well worth doing. And when you notice something’s wonky, get help to fix it (unless it’s so extraordinary that you can get rich off people coming to see it)!


We Buy Any Hour

March 1, 2017

Have you seen the latest WeBuyAnyCar.com adverts? They are very interesting.

If not, here’s 30 seconds that will put you in the picture:

https://youtu.be/p10Oiwe7MdM?list=PLTci7XJwYZCkOuOqKbOdTaxPY61D5hCPM

There’s a whole series of these. In one, the lady on the sofa tells us that she happily sold her car with this company even though she could have got a better price selling privately, then adds:

“Yeah, they just let me say that in an ad for WeBuyAnyCar.com… cos they know quite a lot of us value our time more than a few extra quid.”

timecartoonlinkedinTime-pressure is consistently one of the greatest challenges most of the people are facing. In fact, it’s becoming a national epidemic and yet, despite the continual frustration of not having enough time to do everything we want to do, we can still invest significant amounts of our precious 168 hours each week doing things that really aren’t that important.

This is what WeBuyAnyCar.com have tapped into. What they are saying is, “Your time is the most valuable thing that you have. Spend it on important things, with important people, not in doing something you don’t like, you aren’t very good at and, at the end of the day, isn’t worth much anyway.”

One of the most helpful things I think you can do to help with this is to settle on a fixed figure, yes an actual amount – in pounds, of how much one hour of your time is worth.

How you come to this figure is not so important. You can divide your earnings by the hours you work. You can divide the amount you aspire to earn by the amount of hours you’d like to work. You may just come up with a number based on what someone would have to pay you to take you away from doing something very important and give them that time instead.

Let’s say you settle on £50/hour. Now write that figure down and carry it with you for a week. Put it in your wallet, your purse on in your pocket. Now consciously live with it and see how it affects what you do with your time, inside and outside of work.

Is an hour round the dinner table with my family or good friends worth it? Yes. How about an hour watching something rubbish on tele? Perhaps not.

This is what these adverts are tapping into. Is an extra 150 quid worth half of your weekend and all that hassle?

I’m not one who advocates living at high intensity all the time. The truth is that if we spend enough of our time concentrating on the most valuable activities in a focused and productive manner, the likelihood is we will have plenty left to relax and enjoy the things we value most.

If some more insight on this subject would be helpful, I ran a webinar called ‘Who Stole My Day?’ and it’s available here as an on-demand reply. It’s a better use of your time than watching adverts on YouTube!


A bit of know-how & the right tools

October 28, 2016

It’s been half-term for my kids which generally means it’s bit of a mixed week between work and other things…one of which has been getting my driveway done.

Before you get in any way impressed I should confess that my neighbour is a landscape gardener who’s been doing his own driveway…and I’ve just piggy-backed onto his project!

Without going into the whole shebang in great detail, a couple of things have stood out to me as the project neared completion.

I had a go at some aspects of the work on my own, with my own tools. It involved a couple of evenings well beyond the fall of darkness and some severely sore legs from all the crouching down.

Then I would watch the expert. He had the right tools and (more than) a bit of know-how and the difference in how quick and how well things got done was incredible. A circular saw instead of a hand-saw. A petrol whacker-plate. An open-backed Transit instead of my family-wagon with the seats down. I could go on.

The difference in progress (productivity) between me on my own – getting there but it’s a hard slog – and the expert with the right tools and plenty of experience was immense.

Leading people, teams and organisations can be much like this. You can get it done by instinct, common sense and what you’ve picked up from others along the way or get in the right tools, with some expert guidance and see much better results with less toil and in less time.

I share loads of these kinds of tools for free (one complimentary place for the first person from any organisation) at the Foundations of Success workshop. If you, like me with my driveway, know some help would make a huge difference, you’re very welcome to get along.


Three unexpected ways to get more done in less time

October 14, 2016

You’ll no doubt be familiar with most of the common ways that are suggested to help you improve your productivity. Things like:

  • Don’t multitask; land one plane at a time
  • Switch off email alerts (If you’ve worked with me you’ll know I’m quite insistent about this)!
  • Start with planning your day / week / month rather than just launching into ‘doing’

These are all great and loads of my work is helping busy managers and leaders improve their productive use of time. It is still the biggest pressure that so many people face at work and it’s no small issue outside of work too.

I have also stumbled across some far less conventional ways of getting more done that are worthy of your consideration. You may find one or more of them helpful, and if not helpful, perhaps at least interesting! Waiting over. My three juicy nuggets of wisdom are:

Plan some messing about time!

Do something deliberately slowly.

Stop and chat for longer than usual.

Here’s why.

  • Plan some messing about time! If you have things you’re interested in but aren’t crucial to your work at hand, keep a list and schedule some down time (not loads) casually playing / learning / experimenting / reading etc…generally just satisfying that interest. Sometimes brilliant new ideas come from these times. It will also help focus you on the more serious work for the rest of the day

 

  • Do something deliberately slowly. Think of something important that has many options and requires your thought and creativity. Decide how long it should take. Then double it. Deliberately take it slowly. Explore every option. Discuss every possible outcome. Pretend that there’s no hurry at all. You might uncover some gold that otherwise would have remained lost forever.

 

  • Stop and chat for longer than usual. “Grab a quick coffee, quick chat…and straight back to it.” Most of the time that mantra may be spot on. However, the discerning amongst you will sometimes recognise the time that this one conversation could lead somewhere. It might just open a door, solve a problem or reveal an opportunity if given the chance.

Have a great day. Perhaps do a little less, a little slower….just this once!


The critical importance of a lasting change process

September 9, 2016

We often define change that we’d like to see, even implement change in a positive way. But how many times do things waver or even completely disintegrate so that 2 years, 2 months, even 2 weeks later, the initial enthusiasm and adherence of the new way has evaporated and things are back the way there were before.

In this video, taken from the Foundations of Success Workshop, I share one of LMI’s foundational concepts – the critical importance of securing lasting change through spaced repetition.